May 22 2020 Update

The team at Stourcote Dental Practice would like to take this opportunity to thank you for your patience and understanding during the Corona virus pandemic, as we all know it has been an unprecedented and extremely difficult time for so many people.

You will be aware that following the advice from the Department of Health and the Chief Dental Officer we had to close our doors temporarily at the end of March. Throughout our closure we have been touched by the positive comments and ongoing support of our patients and we want to answer some of your questions and keep you as updated as possible.

The current update for Dental Practices is that they remain temporarily closed for all routine and emergency treatments. However, the team are still here at the end of the phone.

Most businesses have had to adapt the ways they operate, and we have done just this, right from the day of lock down. We have been providing advice and support, temporary filling and cementation kits, prescribing antibiotics where and when it is necessary. For all our registered patients when face to face treatment is the only option, we are referring to Urgent Dental Centres. We are and will continue to have our patient’s dental welfare and safety as our first concern.

We know it is essential to follow Government advice and to do our part in reducing the spread of Corona Virus. Looking after the health of our patients, staff and the general public is of paramount importance and we continue to take every precaution to protect our patients and our team.

With this in mind we wanted to explain that as soon as we are able to reopen, which we hope will be very soon, we will be in touch to let our patients know.
You are important to us – you are part of our practice family, the team at the practice are here to help in any way we can. If you are isolating and need urgent assistance, please call, or email us and we will be happy to help wherever possible.

Once again, we thank you for your support and understanding, take care and we look forward to seeing you as soon as possible.

We can also assure you when the practice reopens, your experience may be slightly different due to personal protective equipment and a slightly different environment, which I’m sure you will understand for the near future this will become the new normal experience in all dental practices . Please be reassured that we will be working longer hours and extra sessions to make sure we fulfil our commitment to our patients.

Stay safe and healthy.

Our best wishes to you and your families.

Coronavirus Update – 23/03/20

In light of recent events with the spread of COVID-19 we have taken the hard decision to close our practice until further notice from the Government. All routine general dental care will be postponed as of 23/03/2020. As of 26/03/2020 we have further been advised we are no longer able to do face to face appointments for emergencies. We can only triage over the phone. If you are suffering from a dental emergency please call us on 01384 394 215 and we will advise you.

Important Notice For Denplan Patients:

Please read this letter regarding denplan: Click here

A Message To Our Patients:

Please read this letter: Click here

Helpful Resources:

Please read this useful document on managing tooth ache at home: Click here

Please take care and thank you for your co-operation.

Stourcote Dental Practice

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